Product support
How can we help?
Email admin@productsparkstudio.com for Product Spark Studio support. The owner monitors this inbox. No response time is promised.
Praying For You Community
For sign-in, password reset, prayer request, prayer interaction, reporting, or other app issues, describe what happened and the screen where it occurred.
Email product supportSafety report
Use the in-app report action for a prayer request when it is available. For an urgent follow-up about app content, email the request details and why you are concerned.
Email a safety reportAccount deletion
Signed-in users can choose Delete account in Settings. The action removes active requests from the feed, then deletes the profile and Firebase Authentication account.
Request account helpPrivacy or data request
Ask about your information, request deletion, or raise a privacy concern by email. We may need to confirm which account is involved.
Email a privacy requestWhat to include
- The product name, currently Praying For You Community where applicable.
- The email address associated with your account.
- A concise description of what happened or what you want us to do.
- The device type and app version, if known.
- A screenshot if it helps explain the issue and does not expose sensitive information.
Do not send your password, authentication codes, or another person’s private information by email.
Deletion details
The verified in-app flow soft-removes your active prayer requests from the visible feed before deleting your private profile document and Firebase Authentication user. Soft-removed prayer requests may remain as minimal backend records for moderation, auditability, and data consistency. A permanent-deletion schedule has not been established.
If the in-app action is unavailable or does not complete, email a manual support request. The behavior of prayer interactions and reports after account deletion remains under review, so include those in your request if they are part of your concern.
CareerOS and client work
CareerOS is in development and is not currently offered for external user support. Home of the Hangover is client work and has its own public website. Product Spark Studio support is focused on studio inquiries and PSS-owned product questions.
Emergency help
Product Spark Studio and Praying For You Community do not provide emergency or crisis services. If someone may be in immediate danger, contact local emergency services or an appropriate qualified resource.